Help with WS Bedrock

Where you cancel depends on where you subscribed.

On the web: open your account settings in WS Bedrock and manage billing there, or email [email protected] and we will handle it.

On iPhone or iPad: subscriptions bought through the App Store are managed by Apple. Open Settings, tap your name at the top, tap Subscriptions, choose WS Bedrock, then cancel or change your plan. Access continues until the end of the paid period.

You can remove your account and everything tied to it from inside the app, no email required.

1. Open the account menu in WS Bedrock.
2. Choose Delete account.
3. Confirm. Your budgets, goals, and account are permanently erased.

Prefer we do it? Email [email protected] from your account address and we will delete everything and confirm when it is done.

WS Bedrock syncs your budget to every device signed in to the same account. If a change is not showing up:

• Confirm both devices are signed in with the same email.
• Check your connection, then reload the page or reopen the app.
• Sign out and back in on the device that looks behind.

If it still lags after that, email us with your account email and roughly when you last saw it working.

Subscribed on the web: email [email protected] with your receipt and we will look into it right away.

Subscribed through the App Store: Apple handles those charges and refunds. Request one at reportaproblem.apple.com. We are glad to help you figure out what happened even when Apple processes the refund.

Use the password reset link on the sign-in screen and check that you are entering the same email you signed up with. If the reset email does not arrive within a few minutes, check spam, then email us and we will get you back in.

Yes. Your data is encrypted in transit and stored on secured infrastructure. It is used only to run your budget and sync it to your own devices. We do not sell it. See the Privacy Policy for the full detail.